Return/Refund/Cancellation Policy

 

Defective items will be replaced promptly.  If you have received a defective item, please email us at support [at] joelmarion.net and we will re-ship the items promptly.

 

Monthly payments are processed every 30 days after the original transaction.  Only a shipping charge applies to the first order.  Thereafter, the monthly fee as advertised at the time of your first payment will be charged to your credit card on a 30 day recurring payment schedule; this monthly cost includes shipping/handling.

 

You are never under any obligation to continue receiving the monthly newsletter and audio CD, and you may cancel at any time up through the next billing date by contacting support [at] joelmarion.net.  Refunds will not be granted after the billing date.

 

 

Delivery/Shipping

 

The welcome package and trial issue/cd will be delivered via USPS within 5-7 business days of the initial transaction.  New issues will be mailed on the 14th of every month and delivered via USPS first class mail.